frequently asked

QUESTION & ANSWERS!

You receive the proxy automatically after the payment was made. If the proxy doesn’t show in your personal account page, please contact our tech support. Please Note , it may take 15 mins to deliver the proxy, if we don't have proxy in our stock .
Currently we accept PayPal and major credit and debit cards through paytm.
Private and shared proxies are eligible for refund within 3 days from the date of the transaction. Dedicated proxies have different policies or requirements for a refund associated with them, including some that are not eligible for a refund under any circumstance. Please see our refund terms applicable to such products here.
Our proxies are provided individually to each customer and not for public use. We assure you are the only users of the IP addresses you purchase from us, also those IP addresses are used for your purposes only. Our proxies can be used for different social networks without any restrictions. Our proxies are located at non overloaded servers so the response speed is way faster than at our competitors’, which is important in collecting and filtering of the information.
1. Open Chrome and navigate to chrome://chrome/settings (or select Tools > Settings) 2. Within Advanced settings..., click Change proxy settings... 3. Within the Connections tab, click LAN Settings 4. Check Proxy server, and click Advanced 5. Enter the proxy IP with port 80 next to HTTP and Secure:
NO REFUND , WE WILL ONLY CHANGE THE SERVICE WITH OUR CHAT AND WHATSAPP SUPPORT. IF OUR PROXY IS DEAD THEN WE WILL PROVIDE INSTANT REPLACMENT. YOU CAN CHECK THE LOCATION OF PROXY IN PROXY CHECKER, WE PROVIDE ONLY THOSE LOCATION THAT WE COMMIT FOR. YOU CAN TEST THE LOCATION AND STATUS OF PROXY USING VARIOUS PROXY CHECKER. IF PROXY IS NOT WORKING ONLY IN A PARTICULAR SOFTWARE THEN IT IS NOT OUR RESPONSIBILITY, CONTACT THE ADMIN OF THAT PARTICULAR SOFTWARE.
1 day money back guarantee, however this doesn't applies if we detect that you have been using the proxies. We refund only in case of bugs (service not working), or slow/bad service performance. If you think your proxies are not working correctly, please contact our technical support. We will check and replace proxies that are not working properly. For Shared proxy, no refunds are made!
We do not sell proxy for spam because social networks have the best spam firewalls, which ban the accounts and make your work unnecessarily hard. The administration has the right to reject the refund of payments if the reason of the refund is “spam in personal messages and/or walls”. Inviting and liking are not spam.
IPv4 - 10 Mbit/s IPv4 Shared - 10 Mbit/s IPv6 - 30 Mbit/s
Proxies of HTTPS and SOCKS5 formats are supported almost by any software. At your personal account page you can easily switch the selected proxies’ formats from HTTPS to SOCKS5 and back.